Shipping and Returns: We ship Worldwide!! All Tour Spec Golf shipments are easily trackable online at http://tracking.post.japanpost.jp/service/jsp/refi/DP311-00100.jsp?locale=en The majority of our products will be shipped directly from Japan using Japan Express Mail Services. Japan EMS provides fast, reliable shipment all tracked and insured with a delivery time of 2-4 days. All shipments are tracked and insured with a 100% gurantee that your item will arrive.
* We are able to ship using private shipping companies for an additional charge upon the customer's request. Purchasing Import golf clubs: Please understand that Japanese golf equipment is very exclusive and highly sought after. Master craftsmen produce and/or assemble your order to the highest standard. Like all premium high-end items, the best results are rewarded to those who wait patiently. Japanese golf clubs are high-quality, visually stunning and proven to outperform the US domestic china-made type that you are used to. They are not delivered as quickly as the US brands due to Japan's higher standards and careful handling of these high-end products. Also, they are processed and shipped from the other side of the world.
Payment policy: We always receive payment at the time the order is placed. Processing time: Most of our products ship within 3 -7 business days. Certain brands & accessories take longer. Custom orders and/or special orders take aproximately 2 - 6 weeks to ship. Tracking of order: Customers will receive all shipping and tracking details. You will be provided everything you need to track your order will be provided the moment it ships. All taxes and applicable duty are the responsibility of the purchaser. Returns: We have no problem in issuing you a full refund as long the item(s) has not shipped to your address. (This does not apply to custom golf clubs.) Your complete satisfaction is very important to us. However, due to the fact that the golf items purchased are sent from overseas with multiple handlers, it is very difficult for us to provide you with a 100% money back guarantee. Please understand this is the situation with Import golf clubs in regards to ALL Tour Spec Golf sales. Any items you wish to return must be in the exact condition it left the wholesaler in with all plastic wraps 100% in tact, as well as, all labels and bar codes still in place. A full inspection of the club returned must be done before you will receive your refund. Return shipping is the customer's responsibility. Shipping costs are nonrefundable. Refunds are NOT available on custom club or orders with custom specifications. We suggest you make sure the item desired is exactly what you want to avoid refunds. A refund often takes 1 week after receiving the returned item for inspection and processing of the paper work necessary. Returns must take place within 30 days of delivery. Golf Shoes are considered a custom order and cannot be exchanged or refunded. They are ordered specifically for the customer. Customers should ensure they know what size they are before ordering. If you need advice about size, please don't hesitate to email us. If you still have questions, please visit our contact page below:
https://www.tourspecgolf.com/proshop/contact_us.php |
Tourspecgolf's online pro shop is the number one English source for Japanese golf clubs and high end golf gear on the internet. As fellow equipment junkies and enthusiasts of the game of golf, we strive to make the best golf gear in Japan available to customers worldwide. 
From high end shafts like Daiwa Roddio Pentacross and Diamana special edition ali'islei to rare sets of irons like ONOFF's CB-247 or Miura Giken's Miuraism line, we can get it for you. At TSG we work hard to provide customers with the honest information they need to make a good purchase to match their budget and game. 
All our products are 100% authentic, come directly from Japan and are high quality and visually stunning, made from the best materials, strict manufacturing processes and world class workmanship. Brands like Epon, Tourstage, Srixon, Fourteen, Mizuno, Honma, Yamaha, Taylormade Japan and many others will make you stand out from the crowd. Tourspecgolf - Golf to Impress! 
